User zpchips

A highlight when an oeprators answers a customer would be great or something like this apart of the sound since sometimes they leave the livesupport and dont notice a reply

A ToDo List aside of the geotracking tab and chats would be great to live instructions, lists, or anything to the operators

I want to know if there is a way to have the rate window open on exit. So when a client leaves the system requests that they rate the service. If they don't want to they could simply close the window. This option could be enabled/disabled in...