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User hotelbeat

HOTELbeat
I would really like to be able to edit red book entries. Perhaps make it an option managers can give the front desk using the red book?
24.06.2011We are currently working on a solution to allow users with editing rights access to modify existing entries in Red Book and Calls.
If we're leaving the tab open all day, it should flash when there is a new red book entry.
24.06.2011The problem with reloading pages on a schedule or after an update is that someone may be in the middle of adding an entry. They would then lose...
Suggestion from Vania, can we have the problem of the ticket follow along with every email? ie if an email comes through with a ticket being closed, you have no idea what the original problem was
22.06.2011This feature has been implemented. Please let us know how you like it :)
Suggestion from Vania, can we have the problem of the ticket follow along with every email? ie if an email comes through with a ticket being closed, you have no idea what the original problem was
22.06.2011Please see administrative response...
Red book is not lettting me post anything. I put front desk and it shows up green but then i push post and it says invalid location.
22.06.2011This issue has been resolved! Thank for catching it for us :)
Idea.Informer
Add SSL to your Widget
19.06.2011If you could just setup a sym-link between your HTTP and HTTPS folders and get a valid wildcard certificate from Go Daddy or similar this issue...
HOTELbeat
Why do we have a spot for GUEST NAME in CALLS but not RED BOOK? Also, it might be more visually appealing if in CALLS when we elect to skip the guest name, it showed up as blank on the list instead of saying "Guest Name"
17.06.2011I've asked this question about CALLS as of lately. It seems nobody is really using this field at this point in time. Is this considered useful?
In TASKS, I think we need some way to just see a whole list of every task assigned to us in the future. For instance, I want to see all the tasks assigned to the FRONT DESK, and all the tasks assigned for MAT ROMAN
17.06.2011This functionality will eventually be available from the dashboard. I've set this to the Scheduled however this is going to be release a couple...
Pat came up with a good point...every time there is an update on the site, there should be some sort of 'ding' through the speakers (this front desk would need speakers, first). That will help remind you there may be important pending things to do,
17.06.2011I've looked into this feature request and have found that this is indeed something we could add. In addition though we need a method for turning...
What about a section for personal notes? For instance: "170630 is the lady bothering me about the lower rate on the 2QBV because she originally booked the 1KBV." This section could be something like for-your-eyes-only. I don't know, thoughts???
17.06.2011Based on the input from Elvin above I'm hearing that most PMS systems would have this functionality already. If this is the case I will close this...

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