User hotelbeat

reset password has not worked since launch

23.11.2011This issue is now fixed!

"fitness center" is not a valid location. Can we get that changed?

23.11.2011This has been added.

When on the clean or repair tab, at the bottom it lists all tickets/open tickets, it shows a brief summary. Is there a way for that summary to show the most recent update to the ticket? It just shows the original entry

04.11.2011This is a good idea and I will find a way to implement it!

When tickets are assigned to a person and they receive a text message, is there a way they can update the ticket with a reply message?

03.11.2011Currently our text messaging is a one way operation (outbound). However we have built in a complete two way communication method via email. Any...

Is there a way to add boxes to assign tickets to specific people via the CALLS tab? Also boxes to choose "property" tickets.

03.11.2011Because the CALLS tab is specifically geared toward the Guest requests (and will shortly be rename to Guest Services) all tickets that are opened...

The task that popped up for ticket 579...the link for the ticket doesn't work.

05.10.2011This has been fixed.

Under CALLS, priority is still high/medium/low instead of guest vs property

23.07.2011Thank you for bringing this issue to our attention. This has been resolved and I am marking this issue as completed.

In RED BOOK, the text box expands down so you can see everything you're writing. Please do the same with CALLS and CLEAN and REPAIR so I can see everything I'm writing

23.07.2011The ability to have an expanding text box that in the same fashion as RED BOOK does has been successfully completed and implemented in the CALLS,...

CALLS, CLEAN, and REPAIR need to have a location field similar to RED BOOK instead of room number. For example: 2nd floor ice machine is not working

23.07.2011This task has been completed.

CALLS, CLEAN, and REPAIR need to have a location field similar to RED BOOK instead of room number. For example: 2nd floor ice machine is not working

28.06.2011As of Jun 28th 2011 - The CALLS section now accepts location based validated input.