User Grebneva

i bought the pro to get rid of ads. When I try and process a project, it starts to process then it shuts down and go's to my home screen! What can be done about this?

24.03.2017Dear Jackie, which ADs exactly did you get? The PRO version doesn't have ADs and watermarks. Please send us the example so we could deal with it...

i bought the pro to get rid of ads. When I try and process a project, it starts to process then it shuts down and go's to my home screen! What can be done about this?

24.03.2017Dear Rhonda, to get a refund for in-apps, please follow the link and keep to the set of rules listed there -...

i bought the pro to get rid of ads. When I try and process a project, it starts to process then it shuts down and go's to my home screen! What can be done about this?

24.03.2017Dear Jackie, which ADs exactly did you get? The PRO version doesn't have ADs and watermarks. Please send us the example so we could deal with it...

i bought the pro to get rid of ads. When I try and process a project, it starts to process then it shuts down and go's to my home screen! What can be done about this?

24.03.2017Dear David, could you please send us the example of this message at support@pho.to?In order to avoid 'Face not detected' error, please try to...

Was trying to download photos into the Shape Collages but no response and been waiting for few mins while screen showing 'downloading'... For your kind assistance.

24.03.2017Querida Beatriz, Por favor, inicia sesión con la misma identificación de apple utilizado para la compra. Usted puede encontrar que la compra de...

Where is gif being stored can't find to send email

24.03.2017Dear Ashraf, Do you mean the GIF don't work in your Gallery or in Photo Lab app? To view the gifs on your device you can use the GIF Viewer app....

On my ipad 2 the photo lab pro has to be updated, but I can't get it update, it won't work.

24.03.2017Dear Malika, Did you try to re-install the app, with the latest update? To update the app on your iPad 2 you need to be logged in with the same...

On my ipad 2 the photo lab pro has to be updated, but I can't get it update, it won't work.

23.03.2017Dear Rhee, "Tap on the app's icon and hold it for a while, then tap the 'x' button in the corner to delete the app. OR You can delete the app...

I cannot bring up a photo from Photo Library...

23.03.2017Dear Jess, Try to reinstall the application and, if the problem persists, please contact our technical support - support@pho.to

I cannot bring up a photo from Photo Library...

23.03.2017Dear Brooke, Please try to use the app in a few hours, the servers might be overloaded so that error appeared. Also, please check if the firewall...