Often when a technician is helping with a computer problem, the user being helped needs to reboot. The software should remain connected (or automatically reconnect) after a reboot.
Current versions of software should support Windows 7, and should there should be plans on the table for supporting WIndows 8 at some time in the near future. Especially, since Windows XP is nearing End-Of-Life.
I'd like to be able to perform a snapshot of my computer. (Program features on the download page should be clear if any features are NOT available in the Give-Away-Of-The-Day version.)
