User aaisp

Incorporate BE status page with AAISP status page

10.01.2012Be are still working on how to best update their wholesale customers... yes this is dragging on - sorry...

When changing address, prompt to inform accounts

10.01.2012I've get this looked in to....

to be able to find the firebrick 2700 bug reports and feature request page/site

10.01.2012http://www.firebrick.co.uk/mantis/

Reinstate per-IP traffic monitoring

10.01.2012We've had another discussion in the office regarding this one. One of the main technical problems in reporting usage on a per IP basis is IPv6 and...

Have more ICMP ECHO targets 81.187.81.188, .189, .190 (etc)

10.01.2012Our DNS servers, 217.169.20.20 and 217.169.20.21 are good IPs to ping, as there are 'anycast' addresses - multiple machines in different...

Have additional TTLs available in clueless's DNS editor

06.01.2012Done.

Option for notification of LNS switches via SMS/Twitter

05.01.2012We'll try to improve this - hopefully by adding a pin to the monitoring graphs and tweeting users.

Temporarily suspend ADSL service

05.01.2012Hi, we could do this as a one-off - email or call our sales guys.

have a ticket tracking system so I can see the status of my tickets with A&A, whether A&A consider they're still open, etc

22.12.2011Staff have web access to the ticketing system, we have considered adding customer access too. Maybe logging in with the ticket number and an...

Provide an anonymising proxy

01.12.2011Interesting idea, however, can you not just use TOR yourself? If we ran a proxy, then we may have to keep logs anyway, which will defeat the...