I just tried logging into the accounts site several times but it kept clearing the text boxes. I then realised I'd transposed two digits of my account number.
The site did not show any warning that it had refused access because of an...
Clueless's editline.cgi page is suffering from a mixture of links and buttons in an increasingly unintuitive and counter-productive manner. I'm not opposed to "buttons", or a change of the layout. The extra features that have been added over the...
The email links on the "Contact Us" page should be mailto: links in my opinion. Having a web form is also a good idea but should be on a separate link (maybe the department heading?)
When a service is moved to a different address the user should be made aware that they should inform accounts as well, if their billing address will be changing.